Yasmin Resort 0 0

Traveller Reviews

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  Shreykant 1.0

  09 Jun, 2022

  I stayed here with my family for 10 days. It lists a lot of services but in reality there is nothing given to you. The rooms does not have a window and its very calustrophobic. The bed sheets, pillow covers, washrooms are not even washed or changed. Had to remind him for 2-3 days but everytime he comes up with some excuse. The owner switches off the wi fi at night. For food he will expect you to tell him early morning at 6 am about whether you can have breakfast and dinner as well. There is only fixed food everyday. No menu, no changes.Same thing everyday. It is served cold. The waiter expects you to get the food from kitchen, get the bottles from the kitchen, there is no room service. If you go to owner with a request or anything, he will say, "Sir I am just the manager" and his father will say, "I am the director". While checking out he agreed for online transaction and then after I showed him the transaction number and screenshot he did not let us go. Kept us and our belongings as hostage and despite telling him that we are changing hotels and I offered him to stay back till the transfer is complete but let my family go to the new hotel. He did not. Finally my parents went to the new hotel without luggage just to tell them we are taking the room. Menawhile the transaction completed and he threw us and our luggage out of the room despite him knowing that my parents have gone to the Dal lake area and will be abck in sometime. I would request people to not stay here if you want to have a pleasant stay.

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